Details of guests reviews: Castello near Siena in Toscana, Gaiole in Chianti
30 Reviews Property
8.8
The reviews were written by tourists who stayed in the establishment
All the customers that have reviewed this accommodation describe their personal experience, therefore all the reviews posted online represent tourists own evaluation and do not express the opinion of 4tourism s.r.l. at all.
Reviews Users -
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Paul (Australia)
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June 2024
“Perfect place to spend time”
10 Read the complete reviewEverything
None
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EXCELLENT
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EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
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EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- MATURE COUPLE
10
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Vit (United States)
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September 2023
“Bucolic!”
10 Read the complete reviewOld time feel with modern amenities. Very romantic and would be a charming wedding venue. Wine from their vineyard was very good. Typical local cuisine was excellent
Other than low water pressure up in the tower which is sort of expected, there were no negatives.
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EXCELLENT
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EXCELLENT
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EXCELLENT
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EXCELLENT
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EXCELLENT
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EXCELLENT
Internet conn.
- EXCELLENT
Type of traveller / holiday
- SINGLES
10
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SB (United States)
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September 2023
“Very, very nice place to stay.”
9.7 Read the complete reviewThe room. The grounds, The setting.
Ywou might consider adding a bartender during dinner hour and perhaps another server when you know that the restaurant will be busy.
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EXCELLENT
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EXCELLENT
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EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- EXCELLENT
Type of traveller / holiday
- MATURE COUPLE
9.7
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Luigi (United States)
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September 2023
“Unique accommodations; poor experience”
7.6 Read the complete reviewThe location itself is unique and special. For dinner the restaurant was very good and average priced for this kind of experience. As for the pool and property, there are a few bars but no one is consistently available to provide drinks. The pool was very picturesque but it does not have a shallow end so it is not suitable for children.
However, we had an absolutely atrocious interaction with the manager of the property. We had requested to sit at a table to eat panini that we bought at a local shop. The staff told us that if we weren't eating at their restaurant and we could not use the tables to eat; we'd have to eat lunch in our room. We were disappointed so I walked away from the conversation, the manager proceeded to chase me up the stairs and yell at me in front of my entire family and 3 year old son. I'll leave it at that to not make this review personal, but I've never been treated this way by a hotel manager or staff. It was appalling and the level of unprofessionalism was truly remarkable. Ultimately, it ruined what would have been a nice stay.
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EXCELLENT
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GOOD
Value for money
GOOD
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SATISFACTORY
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GOOD
Owner / Staff
SATISFACTORY
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- FAMILY WITH YOUNG CHILDREN
7.6
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heather F (United States)
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May 2022
“Hidden Gem”
10 Read the complete reviewThe meals were very nice , enjoyed the wine and staff was helpful and very nice. We would recommend staying here . It's a nice place to also have some down time during your travels
Be advised there are a lot of steps to get to the tower rooms, but the rooms are wonderful
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EXCELLENT
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EXCELLENT
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EXCELLENT
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EXCELLENT
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EXCELLENT
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EXCELLENT
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- SATISFACTORY
Type of traveller / holiday
- GROUP OF PEOPLE
10
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Patrick (France)
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September 2020
“Tres agréable moment et très bon accueil . Environnement de charme et dépaysement dans un écrin naturel . Nous vous le recommandons”
9.7 Read the complete reviewCalme , nature , point de vue de la tour impressionnant
Aucun
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GOOD
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EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
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EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- YOUNG COUPLE
9.7
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Michelle and Tom (United States)
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October 2019
“Wonderful and relaxing”
10 Read the complete reviewThe apartment was well appointed. Loved the balcony overlooking the vineyards. The restaurant was accommodating - prepared us a mid-day snack upon our arrival. The food was delicious. We very much enjoyed the cooking class and eating our meal after! The grounds are lovely to walk with many areas to sit and relax with a glass of the house wine. There were other castles, wineries, and restaurants nearby. The staff was friendly and made sure we were well cared for.
none
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EXCELLENT
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EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- EXCELLENT
Type of traveller / holiday
- MATURE COUPLE
Comment by the Owner
Dear Michelle thank you very much for your feedback. It is always a pleasure when our guests enjoyed the Venue, the restaurant and all the extra activities as you and your husband did during your holiday. We are waiting for the pictures of your homemade dishes you learned during your cooking class. We really appreciate your nice review and we hope to see you again in the next future. With our best regards Reception staff
10
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Patrick (Canada)
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July 2019
“Nice place. Relaxe.”
8.4 Read the complete reviewThe resort
The appartement need some renovation
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GOOD
Comfort / Wellness
GOOD
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- EXCELLENT
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
Comment by the Owner
Dear Patrick, thank you for your feedback and also for the suggestion to renovate the apartment.We will do it in the next closing time and we will be glad to welcoming you and your family again in a new accommodation. We wish all the best Reception staff
8.4
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Anonym (Norway)
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June 2014
“”
8.7 Read the complete reviewPoints assigned
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EXCELLENT
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GOOD
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- GROUP OF PEOPLE
- RELAXING
8.7
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Anonym (Norway)
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September 2013
“Fantatisk opplevelse av å bo på et vinslott med herlig store rom, utsøkt middagsopplevese, følelsen av å bo tett opp mo natur og med fullstendig ro / stillhet samtidig som bygningene fører deg tilbake til middelalderen !!”
9.4 Read the complete reviewEkstremt flott rehabilitert og godt holdt slott, fantatisk beliggenhet, fantatisk flotte rom og leiligheter (vi var 4 personer og bodde i en 2-etasjes meget bekvem leilighet).
Utfordringen må være å opprettholde genuin italiensk betjening med historisk innsikt i bygingene, driften og for å opprettholde "det italienske og middelalderske" - som er en vesentlig del av opplevelsen
Vi hadde detet som stoppested kun med en overnatting, men da vi s
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EXCELLENT
Comfort / Wellness
EXCELLENT
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
- RELAXING
Comment by the Owner
THANK YOU!
9.4
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Cooney Kristin from Cambridge (United States)
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August 2013
“This was a beautiful location and it was easy to travel around Chianti and other parts of Tuscany from here.”
8.1 Read the complete reviewThe pool was lovely.The staff was friendly and helpful.
I was told there was internet access where I was staying, but in reality I had to go up the hill to the castle to use internet; this was a major drawback as I had to work and often had to climb up the hill in the dark to send e-mail to my office. Dinner was fabulous but not enough choices.
The apartment was clean and simple but would have benefitted from provision of some staples. We rent houses and apartments in Italy every year, and they usually provide basics in the kitchen (salt, pepper, olive oil, etc.). None of this was available. Most places give you some special kind of welcome as well, which this location did not. All in all, the place was great, though--these are just some suggestions for making it a little more "homey."
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SATISFACTORY
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GOOD
Value for money
SATISFACTORY
Cleaning
EXCELLENT
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
- FOOD AND WINE
8.1
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Anonyme (France)
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August 2013
“Très bel endroit, joli cadre, beaucoup de charme”
8.7 Read the complete reviewPersonnel adorable et disponible Très belle piscine et très beau jardin aménagé autour du château
équipement ménager moyen et à revoir dans l'appartement
Prévoir du temps pour les visites des sites culturels en Toscane, Sienne, San Gimignano, les routes sont étroites et sinueuses, mais la campagne est magnifique ainsi que tous les prtits villages alentour
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EXCELLENT
Comfort / Wellness
GOOD
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
- CULTURAL
8.7
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Anonymous (Australia)
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July 2013
“”
4.6 Read the complete reviewPoints assigned
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SATISFACTORY
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POOR
Value for money
POOR
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POOR
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Owner / Staff
POOR
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
- RELAXING
4.6
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Andrea_ALA (Italy)
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March 2013
“”
9.1 Read the complete reviewPoints assigned
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GOOD
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EXCELLENT
Value for money
GOOD
Cleaning
EXCELLENT
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- EXCELLENT
Type of traveller / holiday
- YOUNG COUPLE
- ROMANTIC
Comment by the Owner
GEntile signor Maranelli la ringrazio per l'ottimo punteggio. Speriamo di riaverla presto nostro ospite. COrdiali saluti La Direzione
9.1
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Anonymous (Switzerland)
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June 2012
“Beautiful property in an amazing setting! We would love to visit again and stay longer next time. ”
9 Read the complete reviewPoints assigned
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GOOD
Comfort / Wellness
GOOD
Value for money
EXCELLENT
Cleaning
GOOD
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- GROUP OF PEOPLE
- FOOD AND WINE
9
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Takako Yoshikawa from Mukoshi Kyoto (Japan)
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May 2012
“Staffs were tremendously helpful and a beautiful place to relax. ”
9.7 Read the complete reviewThe staffs were always very helpful when we needed help! Great internet connection 24/7.
If you don't like relaxing doing nothing and watching nature, it's not for you.
The cooking class was great. The chef was really nice and gave a lot of good tips in making Tuscany dishes. Also, if you like horses, go down to the riding center and go on a trek! The horses there are great and of course the owners and staffs too:) See the stars at night!
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GOOD
Comfort / Wellness
EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- GROUP OF PEOPLE
- RELAXING
9.7
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Anonymous (United States)
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March 2012
“Beautiful accommodations with wonderful service.”
10 Read the complete review1. Rooms were clean, comfortable and had character 2. There were several common rooms, which was wonderful for our group of 3 couples to use. 3. The wine and olive oil produced by the estate is delicious! 4. The service was fantastic - we ate 2 excellent dinners and enjoyed the owner's recommendations for day trips.
Take advantage of the half board option! The authentic tuscan dinners were great!
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EXCELLENT
Comfort / Wellness
EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- GROUP OF PEOPLE
- FOOD AND WINE
Comment by the Owner
Dear Houston family, what can I say...THANK YOU! It is wonderful to have guests like you! Fabiola Selvolini
10
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Meredith from United States
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October 2011
“Beautiful castle in Chianti Classico region”
8 Read the complete reviewGreat restaurant, beautiful views, short drives to other Tuscan towns.
Internet connection was poor and didn't reach all rooms, reception was not always available, noisy rooms
Go to the restaurant for dinner and order the house wine, skip breakfast. Don't miss the views from the top of the castle, and definitely take a few days to visit Montepulciano and Siena.
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GOOD
Comfort / Wellness
GOOD
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
GOOD
Internet conn.
- TERRIBLE
Type of traveller / holiday
- YOUNG COUPLE
- FOOD AND WINE
8
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Kim Goldwater from Auckland (New Zealand)
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July 2010
“Nice castle in lovely isolated surroundings”
7.4 Read the complete reviewGood staff
Poor quality and expensive restaurant
Eat in Gaiole
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GOOD
Comfort / Wellness
GOOD
Value for money
POOR
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
GOOD
Internet conn.
- NOT USED
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
- CULTURAL
7.4
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Castelijns (Netherlands)
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May 2010
“fantastic atmosphere and good service ”
9.4 Read the complete reviewgood location, in between Firenze and Siena very friendly and capable people beautiful accomodation nice wine and food
the wireless internetnetwork has a weak signal tenniscourt is not maintained very well
We have a almost perfect holiday, thanks to this accomodation. The castle is like a farytale, the service is good and very friendly, the food and wine is simple but tasteful and the location is good for daytrips around Toscana. We will return without a doubt.
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GOOD
Comfort / Wellness
EXCELLENT
Value for money
GOOD
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- TERRIBLE
Type of traveller / holiday
- YOUNG COUPLE
- ROMANTIC
9.4
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Ronald Barbieri from Sebastian (United States)
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April 2010
“”
10 Read the complete reviewMy wife, mother, aunt and I thoroughly enjoyed our three weeks at the castle. Maura, massimo and Vincent were very helpful
We have no negative aspects of our time at the castle.
We had a long time to stay at the castle. We toured the \"far away\" hilltowns. When we wanted to take it easy, the staff was so helpful in guiding us to castles and hill towns close to Gaoile. We especially enjoyed going to Radda for pizza and gellato. We look forward to going back there
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EXCELLENT
Comfort / Wellness
EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- GROUP OF PEOPLE
- RELAXING
10
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Anonyme (France)
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April 2010
“cadre exeptionnel mérite d'y séjourner plusieurs jours ”
8.7 Read the complete reviewdemeure typiquement Toscane beauté et calme absolus tres bonne situation pour différentes visites touristiques
chambre un peu petite pour "un chateau" petit déjeuner servi un peu tard. pour un établissement de cette classe un personnel multi lingues serait souhaitable
prévoir la saison et des petits moments pour profiter du parc magnifique et de la piscine
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GOOD
Comfort / Wellness
GOOD
Value for money
GOOD
Cleaning
EXCELLENT
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- GROUP OF PEOPLE
- HEALTHY
8.7
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Altro (United States)
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March 2010
“Gaiole in Chianti 161”
9.4 Read the complete reviewDespite the trouble getting there, it was FABULOUS! More beautiful than we expected. We were the only guests that night so the chef surprised us with a delicious meal and we drank a bottle of chianti from their winery. Great wine. LOVED THE CHEF! This castle is 1000 years old, but updated for comfort.
We pulled into town and asking where to find \"Gaiole in Chianti 161\" was meaningless. We managed to get to a different B&B, and used their computer to pull up a picture of it. They told us the name of it & general directions. It took us another half hour to find it.
Communicate with the owner to get good directions before you arrive. Go later in the summer to enjoy the rooftop patio--what an incredible view. There is also a pool with a bridge over it, which I think would be open in the summer. This was fairly expensive, but I would recommend it for a honeymoon.
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SATISFACTORY
Comfort / Wellness
EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- SINGLES
- FOOD AND WINE
9.4
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pariente de paris (France)
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April 2009
“”
10 Read the complete reviewun très bel endroit, très cosy, très charmant
la nourriture pas très originale mais à part ça rien à redire
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EXCELLENT
Comfort / Wellness
EXCELLENT
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
EXCELLENT
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- YOUNG COUPLE
- ROMANTIC
10
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abela from Qormi (Malta)
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September 2008
“The place is fantastic but the service is horrible. Can one imagine a hotel not knowing what eggs and bacon is? The waiter doersen't know how to open a bottle of wine and the porter drops your luggage a whole flight of stairs.”
6.9 Read the complete reviewThe setting and the decor of the place are unbelievable. The rooms are something to remember.
I think the owners should employ some decent staff if they want the hotel to look like a 5 star residence.
I am a regular visitor to the region, and I lead groups of wine lovers to tuscany. Had I been treated better by the hotel I would have returned many other times. All I expected was an apology which never came.I understand that the owners spent loads of money to do the place up. But sometimes, the decor is not enough.
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EXCELLENT
Comfort / Wellness
EXCELLENT
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
POOR
Owner / Staff
TERRIBLE
Internet conn.
- NOT USED
Type of traveller / holiday
- YOUNG COUPLE
- ROMANTIC
Comment by the Owner
Dear Mr. Abela, thank you for your review and comments about our castle. I am sorry that we couldn't meet, as your stay here seems to have been a long time ago. I apologize if what you write happened and I can ensure you that now all the waiters surely know what egg and bacon is, and they are ready to serve them to the guests that require them. Everybody also know how to open a bottle of wine, furthermore we have one person of our staff that is on his way of having a ''sommelier'' degree.... I know it could be late, but I apologize for the bad services you had, and I invite you to come and visit us again during one of your next journey to Italy, we'll be glad to offer you a free wine-tasting and to show you around. With my kindest regards, Maura Marasca Management
6.9
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Bobby and Jacki Duncan (United States)
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October 2007
“Wonderful experience. Food was good as was wine and olive oil. We stayed in servants quarters with a private balcony and a view of the valley. Rustic by modern standards but much better that what we expected for an 1100 year old castle.”
9 Read the complete reviewExcellent cooking classes and hiking with spectacular views.
Not a single thing we didn't like.
Don't miss all the wonderful cities near by. Try all the areas fine Chianti's.
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GOOD
Comfort / Wellness
GOOD
Value for money
EXCELLENT
Cleaning
EXCELLENT
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- SATISFACTORY
Type of traveller / holiday
- MATURE COUPLE
- ROMANTIC
9
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Riordan from Dublin (Ireland)
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August 2005
“”
7.7 Read the complete reviewPoints assigned
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GOOD
Comfort / Wellness
GOOD
Value for money
SATISFACTORY
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
GOOD
Internet conn.
- NONE
Type of traveller / holiday
- YOUNG COUPLE
- FOOD AND WINE
7.7
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Tamás (Hungary)
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July 2005
“Fantasztikus nyaralás és utazás”
8.4 Read the complete reviewGyönyörű környezet és szuper személyzet (2005)
A tulajdonosi hozzáállás - megbizhatalan és átverős (B&B - y/n)
Addig ne indulj el amíg a megerősítést meg nem kapod, írásban!!!!!!! Nekünk nem akarta elküldeni az ajánlatot többszöri telefonálás és e-mail küldés után sem, és végén a reggelit külön felszámolták a szóbeli megállapodás ellenére - az ügy tisztázására nem volt a tulaj hajlandó!!!!!!!!!!!!
Points assigned
Evaluation
Terrible
Poor
Satisfactory
Good
Excellent
Match description
Comfort / Wellness
Value for money
Cleaning
Infrastructure services
Owner / Staff
Evaluation
Match description
EXCELLENT
Comfort / Wellness
GOOD
Value for money
GOOD
Cleaning
SATISFACTORY
Infrastructure services
GOOD
Owner / Staff
EXCELLENT
Internet conn.
- NOT USED
Type of traveller / holiday
- FAMILY WITH OLDER CHILDREN
- RELAXING
8.4
-
-
Jacques Degoy (France)
-
July 2005
“”
8 Read the complete reviewPoints assigned
Evaluation
Terrible
Poor
Satisfactory
Good
Excellent
Match description
Comfort / Wellness
Value for money
Cleaning
Infrastructure services
Owner / Staff
Evaluation
Match description
GOOD
Comfort / Wellness
GOOD
Value for money
GOOD
Cleaning
GOOD
Infrastructure services
GOOD
Owner / Staff
GOOD
Internet conn.
- NONE
Type of traveller / holiday
- GROUP OF PEOPLE
- CULTURAL
8
-
-
Anonimo (Italy)
-
August 2004
“”
7.7 Read the complete reviewPoints assigned
Evaluation
Terrible
Poor
Satisfactory
Good
Excellent
Match description
Comfort / Wellness
Value for money
Cleaning
Infrastructure services
Owner / Staff
Evaluation
Match description
SATISFACTORY
Comfort / Wellness
GOOD
Value for money
SATISFACTORY
Cleaning
EXCELLENT
Infrastructure services
GOOD
Owner / Staff
GOOD
Internet conn.
- NOT USED
Type of traveller / holiday
- YOUNG COUPLE
- ROMANTIC
7.7
-