Details of guests reviews: Castello near Siena in Toscana, Gaiole in Chianti


30 Reviews Property

8.8

Average review score

  • 8.7
    Match description
  • 8.9
    Comfort / Wellness
  • 8.4
    Value for money
  • 8.9
    Cleaning
  • 8.7
    Infrastructure services
  • 9.1
    Owner / Staff

The reviews were written by tourists who stayed in the establishment

All the customers that have reviewed this accommodation describe their personal experience, therefore all the reviews posted online represent tourists own evaluation and do not express the opinion of 4tourism s.r.l. at all.

Filter Type Reviews
Young Couple (8)
Singles (2)
Group of people (8)
Mature couple (4)
Family with older children (7)

Reviews Users -

  • Paul (Australia)

  • June 2024

    “Perfect place to spend time”

    10 Read the complete review

    Everything

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • SATISFACTORY

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    • MATURE COUPLE

    10

  • Vit (United States)

  • September 2023

    “Bucolic!”

    10 Read the complete review

    Old time feel with modern amenities. Very romantic and would be a charming wedding venue. Wine from their vineyard was very good. Typical local cuisine was excellent

    Other than low water pressure up in the tower which is sort of expected, there were no negatives.

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • EXCELLENT

    Type of traveller / holiday

    • SINGLES

    10

  • SB (United States)

  • September 2023

    “Very, very nice place to stay.”

    9.7 Read the complete review

    The room. The grounds, The setting.

    Ywou might consider adding a bartender during dinner hour and perhaps another server when you know that the restaurant will be busy.

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    GOOD

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    EXCELLENT

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    • EXCELLENT

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    • MATURE COUPLE

    9.7

  • Luigi (United States)

  • September 2023

    “Unique accommodations; poor experience”

    7.6 Read the complete review

    The location itself is unique and special. For dinner the restaurant was very good and average priced for this kind of experience. As for the pool and property, there are a few bars but no one is consistently available to provide drinks. The pool was very picturesque but it does not have a shallow end so it is not suitable for children.

    However, we had an absolutely atrocious interaction with the manager of the property. We had requested to sit at a table to eat panini that we bought at a local shop. The staff told us that if we weren't eating at their restaurant and we could not use the tables to eat; we'd have to eat lunch in our room. We were disappointed so I walked away from the conversation, the manager proceeded to chase me up the stairs and yell at me in front of my entire family and 3 year old son. I'll leave it at that to not make this review personal, but I've never been treated this way by a hotel manager or staff. It was appalling and the level of unprofessionalism was truly remarkable. Ultimately, it ruined what would have been a nice stay.

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    EXCELLENT

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    GOOD

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    GOOD

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    GOOD

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    SATISFACTORY

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    • SATISFACTORY

    Type of traveller / holiday

    • FAMILY WITH YOUNG CHILDREN

    7.6

  • heather F (United States)

  • May 2022

    “Hidden Gem”

    10 Read the complete review

    The meals were very nice , enjoyed the wine and staff was helpful and very nice. We would recommend staying here . It's a nice place to also have some down time during your travels

    Be advised there are a lot of steps to get to the tower rooms, but the rooms are wonderful

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • SATISFACTORY

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    • GROUP OF PEOPLE

    10

  • Patrick (France)

  • September 2020

    “Tres agréable moment et très bon accueil . Environnement de charme et dépaysement dans un écrin naturel . Nous vous le recommandons”

    9.7 Read the complete review

    Calme , nature , point de vue de la tour impressionnant

    Aucun

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    GOOD

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • NOT USED

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    • YOUNG COUPLE

    9.7

  • Michelle and Tom (United States)

  • October 2019

    “Wonderful and relaxing”

    10 Read the complete review

    The apartment was well appointed. Loved the balcony overlooking the vineyards. The restaurant was accommodating - prepared us a mid-day snack upon our arrival. The food was delicious. We very much enjoyed the cooking class and eating our meal after! The grounds are lovely to walk with many areas to sit and relax with a glass of the house wine. There were other castles, wineries, and restaurants nearby. The staff was friendly and made sure we were well cared for.

    none

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • EXCELLENT

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    • MATURE COUPLE

    Comment by the Owner

    Comment by the Owner Dear Michelle thank you very much for your feedback. It is always a pleasure when our guests enjoyed the Venue, the restaurant and all the extra activities as you and your husband did during your holiday. We are waiting for the pictures of your homemade dishes you learned during your cooking class. We really appreciate your nice review and we hope to see you again in the next future. With our best regards Reception staff

    10

  • Patrick (Canada)

  • July 2019

    “Nice place. Relaxe.”

    8.4 Read the complete review

    The resort

    The appartement need some renovation

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    GOOD

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    GOOD

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    GOOD

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    GOOD

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    GOOD

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    EXCELLENT

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    • EXCELLENT

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    • FAMILY WITH OLDER CHILDREN

    Comment by the Owner

    Comment by the Owner Dear Patrick, thank you for your feedback and also for the suggestion to renovate the apartment.We will do it in the next closing time and we will be glad to welcoming you and your family again in a new accommodation. We wish all the best Reception staff

    8.4

  • Anonym (Norway)

  • June 2014

    “”

    8.7 Read the complete review

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    EXCELLENT

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    GOOD

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    GOOD

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    GOOD

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    GOOD

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    EXCELLENT

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    • SATISFACTORY

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    • GROUP OF PEOPLE
    • RELAXING

    8.7

  • Anonym (Norway)

  • September 2013

    “Fantatisk opplevelse av å bo på et vinslott med herlig store rom, utsøkt middagsopplevese, følelsen av å bo tett opp mo natur og med fullstendig ro / stillhet samtidig som bygningene fører deg tilbake til middelalderen !!”

    9.4 Read the complete review

    Ekstremt flott rehabilitert og godt holdt slott, fantatisk beliggenhet, fantatisk flotte rom og leiligheter (vi var 4 personer og bodde i en 2-etasjes meget bekvem leilighet).

    Utfordringen må være å opprettholde genuin italiensk betjening med historisk innsikt i bygingene, driften og for å opprettholde "det italienske og middelalderske" - som er en vesentlig del av opplevelsen

    Vi hadde detet som stoppested kun med en overnatting, men da vi s

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    EXCELLENT

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    EXCELLENT

    Value for money

    GOOD

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    GOOD

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    EXCELLENT

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    EXCELLENT

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    • NOT USED

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    • FAMILY WITH OLDER CHILDREN
    • RELAXING

    Comment by the Owner

    Comment by the Owner THANK YOU!

    9.4

  • Cooney Kristin from Cambridge (United States)

  • August 2013

    “This was a beautiful location and it was easy to travel around Chianti and other parts of Tuscany from here.”

    8.1 Read the complete review

    The pool was lovely.The staff was friendly and helpful.

    I was told there was internet access where I was staying, but in reality I had to go up the hill to the castle to use internet; this was a major drawback as I had to work and often had to climb up the hill in the dark to send e-mail to my office. Dinner was fabulous but not enough choices.

    The apartment was clean and simple but would have benefitted from provision of some staples. We rent houses and apartments in Italy every year, and they usually provide basics in the kitchen (salt, pepper, olive oil, etc.). None of this was available. Most places give you some special kind of welcome as well, which this location did not. All in all, the place was great, though--these are just some suggestions for making it a little more "homey."

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    GOOD

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    SATISFACTORY

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    EXCELLENT

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    GOOD

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    EXCELLENT

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    • SATISFACTORY

    Type of traveller / holiday

    • FAMILY WITH OLDER CHILDREN
    • FOOD AND WINE

    8.1

  • Anonyme (France)

  • August 2013

    “Très bel endroit, joli cadre, beaucoup de charme”

    8.7 Read the complete review

    Personnel adorable et disponible Très belle piscine et très beau jardin aménagé autour du château

    équipement ménager moyen et à revoir dans l'appartement

    Prévoir du temps pour les visites des sites culturels en Toscane, Sienne, San Gimignano, les routes sont étroites et sinueuses, mais la campagne est magnifique ainsi que tous les prtits villages alentour

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    EXCELLENT

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    GOOD

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    GOOD

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    GOOD

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    GOOD

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    EXCELLENT

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    • SATISFACTORY

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    • FAMILY WITH OLDER CHILDREN
    • CULTURAL

    8.7

  • Anonymous (Australia)

  • July 2013

    “”

    4.6 Read the complete review

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    POOR

    Value for money

    POOR

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    POOR

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    POOR

    Internet conn.

    • SATISFACTORY

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    • FAMILY WITH OLDER CHILDREN
    • RELAXING

    4.6

  • Andrea_ALA (Italy)

  • March 2013

    “”

    9.1 Read the complete review

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    GOOD

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    EXCELLENT

    Value for money

    GOOD

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    EXCELLENT

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    GOOD

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    EXCELLENT

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    • EXCELLENT

    Type of traveller / holiday

    • YOUNG COUPLE
    • ROMANTIC

    Comment by the Owner

    Comment by the Owner GEntile signor Maranelli la ringrazio per l'ottimo punteggio. Speriamo di riaverla presto nostro ospite. COrdiali saluti La Direzione

    9.1

  • Anonymous (Switzerland)

  • June 2012

    “Beautiful property in an amazing setting! We would love to visit again and stay longer next time. ”

    9 Read the complete review

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    GOOD

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    GOOD

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    EXCELLENT

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    GOOD

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    EXCELLENT

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    EXCELLENT

    Internet conn.

    • NOT USED

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    • GROUP OF PEOPLE
    • FOOD AND WINE

    9

  • Takako Yoshikawa from Mukoshi Kyoto (Japan)

  • May 2012

    “Staffs were tremendously helpful and a beautiful place to relax. ”

    9.7 Read the complete review

    The staffs were always very helpful when we needed help! Great internet connection 24/7.

    If you don't like relaxing doing nothing and watching nature, it's not for you.

    The cooking class was great. The chef was really nice and gave a lot of good tips in making Tuscany dishes. Also, if you like horses, go down to the riding center and go on a trek! The horses there are great and of course the owners and staffs too:) See the stars at night!

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    GOOD

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • SATISFACTORY

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    • GROUP OF PEOPLE
    • RELAXING

    9.7

  • Anonymous (United States)

  • March 2012

    “Beautiful accommodations with wonderful service.”

    10 Read the complete review

    1. Rooms were clean, comfortable and had character 2. There were several common rooms, which was wonderful for our group of 3 couples to use. 3. The wine and olive oil produced by the estate is delicious! 4. The service was fantastic - we ate 2 excellent dinners and enjoyed the owner's recommendations for day trips.

    Take advantage of the half board option! The authentic tuscan dinners were great!

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    EXCELLENT

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    EXCELLENT

    Value for money

    EXCELLENT

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    EXCELLENT

    Infrastructure services

    EXCELLENT

    Owner / Staff

    EXCELLENT

    Internet conn.

    • SATISFACTORY

    Type of traveller / holiday

    • GROUP OF PEOPLE
    • FOOD AND WINE

    Comment by the Owner

    Comment by the Owner Dear Houston family, what can I say...THANK YOU! It is wonderful to have guests like you! Fabiola Selvolini

    10

  • Meredith from United States

  • October 2011

    “Beautiful castle in Chianti Classico region”

    8 Read the complete review

    Great restaurant, beautiful views, short drives to other Tuscan towns.

    Internet connection was poor and didn't reach all rooms, reception was not always available, noisy rooms

    Go to the restaurant for dinner and order the house wine, skip breakfast. Don't miss the views from the top of the castle, and definitely take a few days to visit Montepulciano and Siena.

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    GOOD

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    GOOD

    Value for money

    GOOD

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    GOOD

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    GOOD

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    GOOD

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    • TERRIBLE

    Type of traveller / holiday

    • YOUNG COUPLE
    • FOOD AND WINE

    8

  • Kim Goldwater from Auckland (New Zealand)

  • July 2010

    “Nice castle in lovely isolated surroundings”

    7.4 Read the complete review

    Good staff

    Poor quality and expensive restaurant

    Eat in Gaiole

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    GOOD

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    GOOD

    Value for money

    POOR

    Cleaning

    GOOD

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    GOOD

    Owner / Staff

    GOOD

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    • NOT USED

    Type of traveller / holiday

    • FAMILY WITH OLDER CHILDREN
    • CULTURAL

    7.4

  • Castelijns (Netherlands)

  • May 2010

    “fantastic atmosphere and good service ”

    9.4 Read the complete review

    good location, in between Firenze and Siena very friendly and capable people beautiful accomodation nice wine and food

    the wireless internetnetwork has a weak signal tenniscourt is not maintained very well

    We have a almost perfect holiday, thanks to this accomodation. The castle is like a farytale, the service is good and very friendly, the food and wine is simple but tasteful and the location is good for daytrips around Toscana. We will return without a doubt.

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    GOOD

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    EXCELLENT

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    GOOD

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • TERRIBLE

    Type of traveller / holiday

    • YOUNG COUPLE
    • ROMANTIC

    9.4

  • Ronald Barbieri from Sebastian (United States)

  • April 2010

    “”

    10 Read the complete review

    My wife, mother, aunt and I thoroughly enjoyed our three weeks at the castle. Maura, massimo and Vincent were very helpful

    We have no negative aspects of our time at the castle.

    We had a long time to stay at the castle. We toured the \"far away\" hilltowns. When we wanted to take it easy, the staff was so helpful in guiding us to castles and hill towns close to Gaoile. We especially enjoyed going to Radda for pizza and gellato. We look forward to going back there

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • SATISFACTORY

    Type of traveller / holiday

    • GROUP OF PEOPLE
    • RELAXING

    10

  • Anonyme (France)

  • April 2010

    “cadre exeptionnel mérite d'y séjourner plusieurs jours ”

    8.7 Read the complete review

    demeure typiquement Toscane beauté et calme absolus tres bonne situation pour différentes visites touristiques

    chambre un peu petite pour "un chateau" petit déjeuner servi un peu tard. pour un établissement de cette classe un personnel multi lingues serait souhaitable

    prévoir la saison et des petits moments pour profiter du parc magnifique et de la piscine

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    GOOD

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    GOOD

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    GOOD

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    EXCELLENT

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    GOOD

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    EXCELLENT

    Internet conn.

    • NOT USED

    Type of traveller / holiday

    • GROUP OF PEOPLE
    • HEALTHY

    8.7

  • Altro (United States)

  • March 2010

    “Gaiole in Chianti 161”

    9.4 Read the complete review

    Despite the trouble getting there, it was FABULOUS! More beautiful than we expected. We were the only guests that night so the chef surprised us with a delicious meal and we drank a bottle of chianti from their winery. Great wine. LOVED THE CHEF! This castle is 1000 years old, but updated for comfort.

    We pulled into town and asking where to find \"Gaiole in Chianti 161\" was meaningless. We managed to get to a different B&B, and used their computer to pull up a picture of it. They told us the name of it & general directions. It took us another half hour to find it.

    Communicate with the owner to get good directions before you arrive. Go later in the summer to enjoy the rooftop patio--what an incredible view. There is also a pool with a bridge over it, which I think would be open in the summer. This was fairly expensive, but I would recommend it for a honeymoon.

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    SATISFACTORY

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • NOT USED

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    • SINGLES
    • FOOD AND WINE

    9.4

  • pariente de paris (France)

  • April 2009

    “”

    10 Read the complete review

    un très bel endroit, très cosy, très charmant

    la nourriture pas très originale mais à part ça rien à redire

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    EXCELLENT

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    • NOT USED

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    • YOUNG COUPLE
    • ROMANTIC

    10

  • abela from Qormi (Malta)

  • September 2008

    “The place is fantastic but the service is horrible. Can one imagine a hotel not knowing what eggs and bacon is? The waiter doersen't know how to open a bottle of wine and the porter drops your luggage a whole flight of stairs.”

    6.9 Read the complete review

    The setting and the decor of the place are unbelievable. The rooms are something to remember.

    I think the owners should employ some decent staff if they want the hotel to look like a 5 star residence.

    I am a regular visitor to the region, and I lead groups of wine lovers to tuscany. Had I been treated better by the hotel I would have returned many other times. All I expected was an apology which never came.I understand that the owners spent loads of money to do the place up. But sometimes, the decor is not enough.

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    Terrible

    Poor

    Satisfactory

    Good

    Excellent

    Match description

    Comfort / Wellness

    Value for money

    Cleaning

    Infrastructure services

    Owner / Staff

    Evaluation

    Match description

    EXCELLENT

    Comfort / Wellness

    EXCELLENT

    Value for money

    GOOD

    Cleaning

    GOOD

    Infrastructure services

    POOR

    Owner / Staff

    TERRIBLE

    Internet conn.

    • NOT USED

    Type of traveller / holiday

    • YOUNG COUPLE
    • ROMANTIC

    Comment by the Owner

    Comment by the Owner Dear Mr. Abela, thank you for your review and comments about our castle. I am sorry that we couldn't meet, as your stay here seems to have been a long time ago. I apologize if what you write happened and I can ensure you that now all the waiters surely know what egg and bacon is, and they are ready to serve them to the guests that require them. Everybody also know how to open a bottle of wine, furthermore we have one person of our staff that is on his way of having a ''sommelier'' degree.... I know it could be late, but I apologize for the bad services you had, and I invite you to come and visit us again during one of your next journey to Italy, we'll be glad to offer you a free wine-tasting and to show you around. With my kindest regards, Maura Marasca Management

    6.9

  • Bobby and Jacki Duncan (United States)

  • October 2007

    “Wonderful experience. Food was good as was wine and olive oil. We stayed in servants quarters with a private balcony and a view of the valley. Rustic by modern standards but much better that what we expected for an 1100 year old castle.”

    9 Read the complete review

    Excellent cooking classes and hiking with spectacular views.

    Not a single thing we didn't like.

    Don't miss all the wonderful cities near by. Try all the areas fine Chianti's.

    Points assigned

    Evaluation

    Terrible

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    Match description

    Comfort / Wellness

    Value for money

    Cleaning

    Infrastructure services

    Owner / Staff

    Evaluation

    Match description

    GOOD

    Comfort / Wellness

    GOOD

    Value for money

    EXCELLENT

    Cleaning

    EXCELLENT

    Infrastructure services

    GOOD

    Owner / Staff

    EXCELLENT

    Internet conn.

    • SATISFACTORY

    Type of traveller / holiday

    • MATURE COUPLE
    • ROMANTIC

    9

  • Riordan from Dublin (Ireland)

  • August 2005

    “”

    7.7 Read the complete review

    Points assigned

    Evaluation

    Terrible

    Poor

    Satisfactory

    Good

    Excellent

    Match description

    Comfort / Wellness

    Value for money

    Cleaning

    Infrastructure services

    Owner / Staff

    Evaluation

    Match description

    GOOD

    Comfort / Wellness

    GOOD

    Value for money

    SATISFACTORY

    Cleaning

    GOOD

    Infrastructure services

    GOOD

    Owner / Staff

    GOOD

    Internet conn.

    • NONE

    Type of traveller / holiday

    • YOUNG COUPLE
    • FOOD AND WINE

    7.7

  • Tamás (Hungary)

  • July 2005

    “Fantasztikus nyaralás és utazás”

    8.4 Read the complete review

    Gyönyörű környezet és szuper személyzet (2005)

    A tulajdonosi hozzáállás - megbizhatalan és átverős (B&B - y/n)

    Addig ne indulj el amíg a megerősítést meg nem kapod, írásban!!!!!!! Nekünk nem akarta elküldeni az ajánlatot többszöri telefonálás és e-mail küldés után sem, és végén a reggelit külön felszámolták a szóbeli megállapodás ellenére - az ügy tisztázására nem volt a tulaj hajlandó!!!!!!!!!!!!

    Points assigned

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    Terrible

    Poor

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    Comfort / Wellness

    Value for money

    Cleaning

    Infrastructure services

    Owner / Staff

    Evaluation

    Match description

    EXCELLENT

    Comfort / Wellness

    GOOD

    Value for money

    GOOD

    Cleaning

    SATISFACTORY

    Infrastructure services

    GOOD

    Owner / Staff

    EXCELLENT

    Internet conn.

    • NOT USED

    Type of traveller / holiday

    • FAMILY WITH OLDER CHILDREN
    • RELAXING

    8.4

  • Jacques Degoy (France)

  • July 2005

    “”

    8 Read the complete review

    Points assigned

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    Terrible

    Poor

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    Comfort / Wellness

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    Cleaning

    Infrastructure services

    Owner / Staff

    Evaluation

    Match description

    GOOD

    Comfort / Wellness

    GOOD

    Value for money

    GOOD

    Cleaning

    GOOD

    Infrastructure services

    GOOD

    Owner / Staff

    GOOD

    Internet conn.

    • NONE

    Type of traveller / holiday

    • GROUP OF PEOPLE
    • CULTURAL

    8

  • Anonimo (Italy)

  • August 2004

    “”

    7.7 Read the complete review

    Points assigned

    Evaluation

    Terrible

    Poor

    Satisfactory

    Good

    Excellent

    Match description

    Comfort / Wellness

    Value for money

    Cleaning

    Infrastructure services

    Owner / Staff

    Evaluation

    Match description

    SATISFACTORY

    Comfort / Wellness

    GOOD

    Value for money

    SATISFACTORY

    Cleaning

    EXCELLENT

    Infrastructure services

    GOOD

    Owner / Staff

    GOOD

    Internet conn.

    • NOT USED

    Type of traveller / holiday

    • YOUNG COUPLE
    • ROMANTIC

    7.7

(30)
8.8

June 2024

“Everything”

P
Paul from Australia

September 2023

“Old time feel with modern amenities. Very romantic and would be a charming wedding venue. Wine from their vineyard was very good. Typical local cuisine was excellent”

V
Vit from United States

September 2023

“The room. The grounds, The setting.”

S
SB from United States

May 2022

“The meals were very nice , enjoyed the wine and staff was helpful and very nice. We would recommend staying here . It's a nice place to also have some down time during your travels”

h
heather F from United States

September 2020

“Calme , nature , point de vue de la tour impressionnant”

P
Patrick from France

October 2019

“The apartment was well appointed. Loved the balcony overlooking the vineyards. The restaurant was accommodating - prepared us a mid-day snack upon our arrival. The food was delicious. We very much enjoyed the cooking class and eating our meal after! The grounds are lovely to walk with many areas to sit and relax with a glass of the house wine. There were other castles, wineries, and restaurants nearby. The staff was friendly and made sure we were well cared for.”

M
Michelle and Tom from United States

July 2019

“The resort”

P
Patrick from Canada

September 2013

“Ekstremt flott rehabilitert og godt holdt slott, fantatisk beliggenhet, fantatisk flotte rom og leiligheter (vi var 4 personer og bodde i en 2-etasjes meget bekvem leilighet). ”

A
Anonym from Norway

August 2013

“The pool was lovely.The staff was friendly and helpful.”

C
Cooney Kristin from Cambridge (United States) from

August 2013

“Personnel adorable et disponible Très belle piscine et très beau jardin aménagé autour du château”

A
Anonyme from France