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Booking rules

Description of the service offered

4tourist.net is a Tour Operator specialised in offering tourist accommodation in farms, villas, rural houses and castles in the Tuscan countryside and apartments and bed & breakfasts in the main Italian historical cultural centres.�

On its website, www.Agriturismo.net, 4tourist.net mainly offers private houses, outside the traditional tourist circuits (hotel residences, etc.).

The above-described range allows the customer to experience the holiday on the same premises and in the same way as an inhabitant would. In order for customers to experience this in the right spirit, they must not only accept this fact, they must also be able to appreciate the unique architecture and traditions of the place.

For its part, 4tourist.net is still careful in the selection of accommodation in order to ensure that properties fall within an appropriate quality range so as to guarantee the customer the greatest degree of satisfaction, without it being liable for any inconveniences due to the features mentioned above. All properties on the site have staff dedicated to the management of communications and bookings. The properties offered can be contacted by email or booked through the Instant Booking process

There are essentially two ways of booking a holiday in a property on the www.Agriturismo.net portal: making an availability request and starting communication directly with the owner, or making a booking through Instant Booking following the online procedure on the basis of availability shown by the search engine on Agriturismo.net

The visitor can choose the property that best meets the requirements and services required, using the property search engineor browsing the regional channel to refine the search based on the geographical location of the properties.�

Each property, designated with an imaginative name, is presented with photographs and descriptive texts, booking terms and conditions and prices by season. On the pages of each property there is a connection to the electronic availability request form that must be completed in its entirety to ensure the maximum efficiency of the request. The availability request form includes a field for additional requests outside the form itself.�

If the visitor deems it appropriate, they may make a multiple availability request by checking the appropriate box at the bottom of the request form. This will allow 4tourist.net to submit the same request to other properties with similar price requirements, services and features to the one chosen by the visitor.�

In the event that the visitor could not find or did not have time to do a thorough search, they may make a generic availability request to 4tourist.net, using the specific form, and describing the services, the features and type of accommodation required.

4tourist.net will identify a property with similar features through its channels and provide the necessary information to allow the customer to get in touch with the property managers.�

The request form does not involve any commitment on the part of the guest or 4tourist.net towards the accommodation.�

Responses to availability requests will normally be received by email within 24 hours, except in exceptional cases.

A multiple request as well as a generic request may result in the customer receiving a number of responses from the various properties to which the availability request has been forwarded.�

The exchange of information and contact with the managers will be exclusively via email and that is why it is important that the customer correctly specifies their email address.�

How to book

As mentioned above, there are two ways to book, by contacting the property or through Instant Booking:

  1. Book through req code (communication): First make an availability request, fill in the form to begin direct communication with the owner, and then complete the booking by following the online procedure and clicking on the button "book with req. code".

    At that point it will be up to the owner to confirm the booking by confirming the accommodation availability and correctness of data entered manually by the tourist, such as accommodation name, dates of check in and check out, no. people, price, etc.

    Immediately after the booking has been confirmed by the owner, our system will send a summary voucher showing all the data relating to the booking, the said voucher must be brought along by the tourist, in digital format if preferred, and presented to the owner if required.

    The payment method for the deposit to confirm the booking will be chosen by the tourist during the online procedure, these include bank transfer or entering one of the major credit cards on the Secure Server of 4tourist Network, certified by Verysign.

    The total price of the reservation must be paid within the period specified in the 'Terms and Conditions' of the accommodation booked.�

  2. Booking through (communication) option: In this case the procedure also starts with the tourist making an availability request directly to the owner by filling out the form and thus beginning communication directly with the owner, then, to finalise the booking, the tourist should wait until the owner sends an email, with an option that will allow the tourist to confirm their reservation by following the online procedure or by clicking directly on the button "book with option."

    At that point, the tourist will "transform" the option into an actual reservation. In fact, immediately after the online procedure has been completed by the tourist, the booking confirmation will be sent to both the tourist and the owner.

    Immediately after the booking has been confirmed by the owner, our system will send a summary voucher showing all the data relating to the booking, the tourist must bring the said voucher to the accommodation, in digital format if preferred, and present it to the owner if required.

    The payment method for the deposit to confirm the booking, will be chosen by the tourist during the online procedure to confirm the option that includes the possibility to confirm the booking by paying the deposit by bank transfer or by entering one of the major credit cards on the Secure Server of the 4tourist Network, certified by Verysign..

    The total price of the reservation must be paid within the period specified in the 'Terms and Conditions' of the accommodation where you will be staying.

  3. Book through Instant Booking: Instant booking is only available on a determined and selected number of companies. In fact, we only offer this option to companies that have committed to keeping their booking schedule updated in order to allow the tourist customer to immediately verify if their selected dates are available by clicking directly on the "book" button. If this is the case, they can proceed immediately to confirming the reservation, using the "Instant Booking" mode.

    Once the online procedure is completed, our system will send a summary voucher showing all the data relating to the booking, the tourist must bring the said voucher to the accommodation, in digital format if preferred, and present it to the owner if required.

    The payment method for the deposit to confirm the booking, can be chosen by the tourist during the online procedure, this method also includes the possibility to confirm the booking by paying the deposit by bank transfer or by entering one of the major credit cards on the Secure Server of the 4tourist Network, certified by Verysign..

    The total price of the reservation must be paid within the period specified in the 'Terms and Conditions' of the property in which you are planning to stay

Booking terms and conditions

Prior to proceeding we invite the customer to inspect the Terms and Conditions of the service offered by 4tourist.net including advice on how to book. We also urge the customer to read the pages of the property you wish to book about Regulations, Payment and Cancellation Penalties.�

Privacy policy

All personal information acquired by 4tourist.net shall remain confidential according to law 196/2003 and any information will be used by 4tourist.net only for availability and booking requests. Personal information will not be shared with any third parties and customers can request its cancellation at any time.�

The data controller of personal data is 4tourism srl Via Sant'Antioco 70 56023 - Navacchio (PI), and the rights of those concerned may be exercised by making application to the same address indicated above, to the Data Processing Manager, identified in the single administrator of 4tourism srl.